BLACK FRIDAY SALE 'Luchy' Suede Mules

Shipping Timeframe:

Our shipping times vary depending on the destination and the product(s) you've ordered. Generally, we strive to process and dispatch orders within 1-2 business days.

For domestic orders, please allow 2-4 business days for standard shipping. If you opt for expedited shipping, you can expect your order to arrive within 1-3 business days.

International shipping times vary and can range from 5-7 business days, depending on the destination and any customs processing times.

We have 2 day international delivery upon request.

Please note that these are estimated delivery times, and actual delivery may vary due to factors beyond our control, such as customs delays or unforeseen logistical issues.

Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

If you have any specific concerns about the delivery of your order, feel free to reach out to our customer support team.

Return Policy:

I want you to be completely satisfied with your purchase . If you're not happy with your order for any reason, we offer a hassle-free return policy 14 days money back guarantee.

Conditions for Returns:

1. Initiating a Return:
2. Return Eligibility:
3. Return Shipping:

Refund Process:

Once we receive your returned item and it is inspected, we will process your refund. Please allow [number of days, e.g., 5-10 business days] for the refund to be credited back to your original payment method.

Exchanges:

If you need to exchange an item, please contact our customer support team. We'll guide you through the process and ensure you get the replacement item promptly.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately, and we will arrange for a replacement or refund.

Contact Us:

If you have any questions about our return policy, feel free to reach out to our customer support team!

Our shoes are handcrafted in the same Italian factory as these iconic luxury brands ensuring the same level of craftsmanship and quality.

By eliminating traditional retail markups and selling directly online, we can provide the same luxury craftsmanship at a more accessible price point. You're getting the same exquisite, handmade Italian shoes for $400 instead of the $1,000+ you’d pay elsewhere.

Absolutely! Our heels are designed with an extra padded insole that reduces foot strain. They combine luxury style with all-day comfort, so you can walk confidently from day to night.

We offer a detailed size guide to ensure the perfect fit. Plus, if your sandals don’t fit as expected, we provide a hassle-free exchange policy so you can get the size that suits you best. You can reach us on whats app or text at +1 646 899 4768.