SHIPPING & RETURNS
EXCHANGES & RETURNS
Exchanging an item couldn’t be easier. Try your purchase on in the comfort of your own home and let us know straightaway if you’d like a different size.
You have 7 DAYS from receiving your order to exchange for a different size or an ONLINE CREDIT.
- Create and submit your exchange here, include your order # and email.
- Send your purchase back to us
- ALL TAGS, including MARIA TERESA LOPEZ tag MUST BE ATTACHED with our original tagging method. All RETURNS MUST FULFILL THESE REQUIREMENTS TO BE EFFECTIVE.
- Shipping fees are NOT refundable. The customer is responsible for shipping fees to send the order back. All return shipping charges MUST be prepaid.
- We DO NOT accept COD deliveries; they will be rejected.
- Your online credit must be used ENTIRELY in your NEW PURCHASE. Any remaining balance is NOT carried over.
- We do not make refunds.
- We are not responsible for import duties into your country if any. If you wish to try another style, simply return it for a store credit refund and purchase the new item separately.